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Channel: Together Platform Status - Incident History
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Some people are having trouble connecting to my.togetherapp.io

Mar 13, 01:40 CDTResolved - An issue with our upstream provider, Google Cloud, resulted in significantly higher error rates serving files. Some users (~6% were unable to connect to my.togetherapp.io...

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Some people are having trouble connecting to my.togetherplatform.com

Jun 2, 18:59 CDTResolved - Google Cloud, our upstream provider, experienced an issue resulting in a service disruption to cloud hosting. During this time most North American and European users were...

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Some users are having trouble connecting to my.togetherplatform.com

Jul 9, 22:00 CDTResolved - The connectivity issues we were experiencing in US Central have been resolved.Jul 9, 21:54 CDTIdentified - Engineers have identified an issue and a fix is being deployed.Jul...

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Some users are experiencing trouble accessing my.togetherplatform.com

Aug 23, 15:44 CDTResolved - Processing of the backlog is complete. This incident has been resolved.Aug 23, 14:27 CDTMonitoring - A fix has been deployed. We're working on processing the backlog of...

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Some users are having trouble accessing our services

Oct 8, 04:30 CDTResolved - This incident has been resolved.Oct 8, 01:45 CDTIdentified - The issue has been identified and we're working on a fix.Oct 8, 01:15 CDTInvestigating - We are currently...

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Scheduled Downtime for maintenance

Dec 3, 15:18 CSTResolved - The scheduled maintenance has been completedDec 3, 15:07 CSTInvestigating - Scheduled downtime required to release performance improvements

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Overnight Outage

Feb 27, 22:00 CSTResolved - Our webapp had an unplanned outage overnight due to upgrades.

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App slow to load

Nov 16, 10:11 CSTResolved - We determined that our hosting provider, Google, had an interruption. This lasted for about 30 minutes - 60 minutes.Nov 16, 09:49 CSTInvestigating - We are currently...

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Issues loading the app due to Google Cloud

Nov 16, 12:58 CSTResolved - This incident is resolved.Nov 16, 12:57 CSTUpdate - We are continuing to work on a fix for this issue.Nov 16, 12:18 CSTIdentified - Google Cloud is having an outage...

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Issues with connecting to database

Oct 12, 11:30 CDTResolved - We had issues with our client connecting to our database due to security improvements. The incident lasted 19 minutes. Logins and customers in our Canada region were affected.

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Issue Loading App

Dec 1, 11:53 CSTResolved - We had issues with the delivery of our front end client. Users recieved errors when trying to load new pages in our application. The incidient lasted 10 minutes, and all...

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SFTP integration is down

Jan 23, 14:00 CSTResolved - SFTP integration was temporarily taken down to improve security. On January 25, we restarted SFTP syncing for new and existing customers of this integration.

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